Illinois Educational Tools, Inc.

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Frequently Asked Questions

Product Questions

Customer Support/Ordering Questions

General Questions

Product Questions

Where can I get samples of your resources to review?

Please contact us at 800-586-9940 in regards to previewing our resources. For immediate review please download samples from our web site.

Are Educational Tools, Inc.’s materials research-based?

Yes. Go to our Research and NCLB page to learn more about our research base and to download our research document.

Do Educational Tools, Inc.’s materials help with No Child Left Behind?

Yes. Go to our Research and NCLB page to learn more about how Educational Tools, Inc.’s materials can help you meet the various NCLB requirements.

Do Educational Tools, Inc.’s materials meet standards for test preparation?

Yes. Our materials are in full compliance with state policies on acceptable test-preparation practices. Our workbooks and practice tests help students become more familiar with the format of the state test and diminish negative factors associated with test taking (such as fear). By reducing the anxiety of the test taker, you can guarantee better results.

Can I copy these materials?

No. It is illegal to photocopy any of the pages from our student workbooks, practice tests, and teacher’s guides for a variety of reasons, including our royalty and permission agreements with authors. We are mindful of tight budgets in school districts across the country. That’s why we maintain the lowest possible prices for our student and teacher resources.

Black line master rights are available on select resources.

Where are the workbook answers located?

There is a teacher answer key available for each set of workbooks.

We are having a committee meeting to review supplemental materials. Does Educational Tools, Inc. have anything that would help us in this process?

Yes. Go to our Product Review page and discover our useful criteria for evaluating supplemental materials. Download our Product Comparison Sheet to help you compare Educational Tools, Inc. with other supplemental resources. You can also request catalogs and review copies by calling 800.586.9940 or by downloading them from our website.

What does Educational Tools, Inc. offer for special needs and/or remediation?

All of our resources are written on grade level, however we do not advertise the grade level on student workbooks. You can use any grade level with your class without the student’s embarrassment of using non-grade level resources.

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Customer Support/Ordering Questions

What is Educational Tools, Inc.’s Money-Back Guarantee?

We take pride in offering educators the best value. That’s why we back up our products with our 30-Day Money-Back Guarantee.

How can I place my order?

Order online using our shopping cart or place your order by phone, fax, or mail. Details can be found on our Order Info page.

Where can I look for pricing information?

Book prices are identified on each product page. All of our student workbook resources have a minimum order of 25 books per grade level. With every 25 student workbooks ordered you will receive a FREE teachers edition.

What are your Shipping and Handling charges?

Shipping and handling will be 9% of product total, or $9 for orders of $100.00 or less. More shipping details can be found on our Order Info page.

How soon can we receive our books?

Our distribution system is set up to ship materials within 48 hours of processing your order. Depending on your location, FedEx will deliver in 5–10 days from the date of shipment. If you need to receive your materials sooner, simply call 800.586.9940 and our shipping department can arrange either second-day or next-day shipping for you.

When will a back-ordered product be available?

Educational Tools, Inc. makes every effort to keep consistent levels of inventory to meet our customers’ needs. If a product is back-ordered, we reorder as soon as possible. In the event of back-ordered product, our shipping department will contact you regarding the fulfillment of your order.

Where can I find order forms, vendor numbers, federal tax ID numbers, sole-source letters, and other ordering tools?

Go to our Order Info page to access these tools as well as all of the information you need to place your order.

There is a problem with my order. What should I do?

If there is a problem with your order, please call our friendly Academic Sales Consultant team at 800.586.9940 and we will work with you to resolve the issue.

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General Questions

Where can I get a copy of your most recent catalog?

Download our most recent catalog now or contact us at 800.586.9940 and we can mail a catalog to you.

How can I stay up to date on news and new product releases from Educational Tools, Inc.?

Sign up for our email alerts now and you will receive Educational Tools, Inc.’s new product updates for your state, as well as special offers and other announcements via email.

Will Educational Tools, Inc. be attending any trade shows in my area?

View our NEWS online now to see our upcoming events.

Do you offer any help with obtaining grants or alternative funding sources for supplemental materials?

We understand the challenges you face helping your students meet state standards with limited local resources. We have supplied information to help you track down some alternative sources of funding for instructional materials on our Grants and Funding page, or call our knowledgeable Academic Sales Consultants at 800.586.9940.

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Phone: 800.586.9940

Fax: 904.998.1941

Email: info at# iledtools %dot com