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Ordering Information
Money-Back Guarantee
Ordering Online
Other Ordering Options
Payment Methods
Shipping and Handling
Sales Tax
Federal ID Number, Vendor Numbers
Sole-Source Vendor Letter
Terms and Conditions
Money-Back Guarantee
If you are not 100% satisfied with our resources within 5 days of receipt of your purchase, simply call 800.586.9940 and we’ll process your return, excluding shipping and handling. Only unused and unopened materials will be accepted. See Terms and Conditions for further details.
Ordering Online
Ordering online is easy!
- Have your purchase order number or your Visa, MasterCard, or American Express ready.
- Start by browsing the website for resources that are available in your area of interest.
- Enter the quantities of the product you want and click Add to Cart.
- You may add as many items as you like to your cart before placing your order.
- When you are finished shopping, click the Check Out from your Shopping Cart, and fill out the billing and shipping information on the page that follows.
- You will be given a chance to verify your order before you submit it to Educational Tools, Inc. for processing.
Other Ordering Options
- Have your purchase order number or your Visa, MasterCard, or American Express ready.
- Download an easy-to-use order form.
- Choose one of the following:
Call toll free: 800.586.9940
Fax: 904.998.1941
Email: sales@educationaltools.org
US Postal Mail:
Educational Tools, Inc.
c/o Distribution Center
3500 Beachwood Court, Suite 102
Jacksonville, FL 32224
Visit by your local Academic Sales Consultant: Please call 800.586.9940.
Note: Office hours are 8:00 a.m. to 6:00 p.m. Monday - Thursday & 8:00 a.m. to 5:00 p.m. Friday (EST). At other times, you can leave a message, your phone number, and the best time to call you, and we'll return your call the next business day.Payment Methods
Credit Cards
Purchase Orders
We will accept checks only if accompanied with the actual order.
Shipping and Handling
Shipments within the Contiguous U.S.:
Add 10% of Subtotal – Minimum of $10.00
Please Note:
- FedEx does not deliver to P.O. Boxes.
- Processing and stock availability may affect delivery time for shipments.
Please call 800.586.9940 if pricing a FedEx Express delivery. (2-3 day shipping & overnight)
Sales Tax
IL Customers:
All orders shipping to IL are subject to state tax regulations.
Federal ID Number
Federal Identification #03-0497077
Vendor Numbers
Call 800.586.9940 for your district’s vendor number.
Sole-Source Vendor Letter
If required by your purchasing department, please call our Academic Sales Consultants at 800.586.9940 to obtain a notarized sole-source vendor letter.
Terms and Conditions
Payments and Credits:
Shipping and handling charges are paid by the customer. Unless prepaid, all orders must have a valid purchase order number. Terms are net 30 days.
Shipping and Handling:
All materials are shipped FedEx. Shipments should be inspected and checked upon receipt. Please notify Educational Tools, Inc. immediately of any shortage or damage upon receiving your order.
Return Policy:
All shipment discrepancies, returns, or exchanges must be reported within 5 days of receipt of order! We will gladly accept returns or make exchanges on all unopened merchandise purchased from Educational Tools. If the return shipment is a mistake on our part we will gladly send you a return label at our cost. However, if you choose to return the product for other reasons, all return shipping is your responsibility. If you need to return any of your items to Educational Tools, please follow the steps below to ensure no damage during shipping:
- If the reason for the return/exchange was because of our error, call Educational Tools (800.586.9940) to speak with the shipping manager and report the number of boxes being returned. We will provide you with FedEx return labels and boxes.
- Please repackage all items being returned using the boxes provided, or any new, unused, sturdy box.
- Make sure all items are secure so that they do not move during the shipping process.
- Clearly display a FedEx return label or any label you are using on the side of each box.
- Then you will need to call FedEx to schedule a pickup at (888.777.6040) during your business hours. Please follow instructions on the back of return label.
If you have any questions or require assistance, please call (800.586.9940)
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